Delivery

COVID-19

DGA-Deflectors.co.uk have prepared well for the disruption that COVID-19 will bring, introducing additional measures that enable us to receive and despatch orders, while at the same time provide customer service and technical support.

These include:

  • Most office based staff are now working remotely and can be contacted by email and phone.
  • Warehouse operatives continue to receive daily deliveries from suppliers and also pick, pack and despatch any orders.
  • Staff awareness and increased hand washing with regular cleaning of all surfaces.
  • Restricting visitors to our premises with strict procedures for receiving deliveries and courier collections.

We will review our practices daily and any further updates will be made available on our website and across social media.

 

The DGA UK Online Store currently only delivers to the United Kingdom and Ireland. For delivery to all other countries, please contact us by completing the enquiry form.

All orders received before 16:00 Monday - Friday (excluding holidays) will be despatched same day providing all of the items on an order are in stock.

If we are unable to completely fulfill your order due to an item being unavailable from stock, your order will be held and despatched when the order is complete.

The DGA UK displayed stock are available to other online customers and are also available to other channels.  If you require a latest current and incoming stock status please contact us for further details.

Deliveries to England, Scotland and Wales*
Orders will be shipped using a next working day FedEx courier service with a delivery charge of £5.99

About FedEx courier service

FedEx will send you a text message when your order has been despatched, which will include your order tracking information - if no mobile number is left you will receive an email.

FedEx working hours are from 8am - 6pm, with Saturday and Sunday not being classed as working days.

*Certain postcode restrictions apply, please contact us for details as some areas in the UK may take longer.  Does not include Scottish Islands and Highlands, Channel Islands, Isle of Wight, Isle of Man and Scilly Isles. Please contact us for details.

Deliveries to Northern Ireland
Orders will be shipped using a next working day DPD courier service with a delivery charge of £14.99

Deliveries to Ireland
DPD courier 2 working day service with a delivery charge of £14.99